We pride ourselves on giving great customer service - but don't just take our word for it!
FEEFO the independent research company monitors service feedback from the customers of our internet luggage division and publishes the results via a link from our website.
We are pleased to say that FEEFO have awarded us a Gold Trusted Merchant certificate for achieving a 98% customer service rating on 2013.
Currently our rating has reached 99% - so things are getting even better!
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